Support

Get help when you need it

Email Support

All plans include email support. Builder and Pro plans get priority responses.

support@shipcheckhq.com

Community

Join our Discord community for discussions, tips, and peer support.

Join Discord Community →

Support by Plan

Free Plan

Community Discord access and standard email support (48-hour response).

Builder Plan

Priority email support (24-hour response) plus community access.

Pro Plan

Priority support with SLA (4-hour response during business hours), dedicated email, and community access.

Need to upgrade your support level?

View Plans